Support
Something wrong with a game, a purchase, or your data?
- Can't connect: Quizy is served live from our
server and needs an internet connection — there is no offline mode. A
game that loses its connection in a tunnel can be picked up again where
it was.
- Purchases and refunds: handled by Apple — see
Apple billing support.
Restored purchases appear after signing in with the same Apple ID.
- Missing games or credits: sign in with Apple in the
app's settings; balances follow your account across reinstalls.
- Delete my data: in the app's settings, on the spot,
no email needed.
- Everything else: write to
support@quizhost.ai. One person reads
it, so a reply may take a day or two.
Quizy is made and run by VOCO AS, Asker, Norway.